Emergency Response
Crisis ManagementÂ
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The following flow charts should be followed in the event of a crisis.
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Natural disaster, political unrest or threat to group’s safety occurs at a national level
Client or Clients Injured
Emergency Communication Plan
Provide all Discovery Circle employees with an emergency procedures briefing once per calendar year.
Jack Farraj - will be the first point of contact for all international tour operator partners in times of crisis.
Communication Strategy
Mobile Phones
Emergency Numbers
International Tour Operator Partner
All Discovery Circle staff must have all telephone numbers for guides, tour managers and transportation companies was well as - All Discovery Circle staff numbers.
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This is necessary for all Groups and FITs in country that individual staff are managing
Discovery Circle Staff will have, to hand, all relevant emergency telephone number of transportation companies, partner DMCs, Guides and Senior Discovery Circle Management.
Jack Farraj
Discovery Circle Staff
Jack Farraj to Provide
Jack Farraj
Once per year
Prior to clients arrival
in Jordan
Updated every quarter
In the event of a crisis
ItemÂ
ActionÂ
Who
When
